UX Researcher International (m/f/d) in Berlin
About us
Contorion is an innovative and fast-growing online shop for professional industrial and trade supply. Thanks to an intelligent and technology-driven business model, Contorion is aiming to offer a wide range of products with high quality of service at fair prices. For making the vision of revolutionising the supply for small and medium sized businesses reality, we’re looking for dynamic and motivated people who want to become part of our team!
Your Tasks
You support our teams to embed UX research methods into the product development to improve workflows and user experience
You define goals and lead the execution of research methods, such as interviews, usability tests, surveys & workshops
You validate ideas and solutions through usability tests as well as the evaluation of user data and UX metrics
You further develop our target group analyses, personas, customer journeys and JTBD models with us
Working closely with UI/UX Design, Product Management, Marketing, IT and Country Management, you will play an important role in defining the product strategy and roadmap for our internationalisation – and thus be the melting point between user needs and business goals
You are responsible for the expansion and further development of our research library by documenting new and existing research projects and insights
You identify potentials in processes, tools and documentation that sustainably improve the work of the UX team
You actively shape the research community together with other UI/UX designers and researchers and promote customer centricity
Your Profile
You have a university degree in (media) computer science, human-computer interaction, human factors, psychology or a related field
You have a broad technical knowledge and at least 3 years of practical experience in the field of UX research or UX management
You know the relevance of user-centered product development and understand how to convey your knowledge in a targeted and efficient way in workshops and trainings
You are very confident in the analysis and presentation of qualitative data, as well as the statistical analysis and visualization of quantitative data and metrics
You are a proven team player and have the desire to drive the topic of UX research and also convince critical stakeholders of it
You are strong in communication and confident in moderation
Fluent in English – French, Italian or Dutch is a plus
Your Chance
When you choose Contorion, you decide on these three points:
Creative exchange and teamwork
- Dynamic environment: Work in an international environment together with motivated and highly professional colleagues.
- Scope for creativity: With us you take responsibility and can help shape things. We offer you the opportunity to get involved.
- Positive company culture: How we work together is very important to us. If you identify with our values of transparency, respect, bravery and commitment, you've come to the right place.
- Perspective: We want you to constantly develop yourself further. Not just because you want to, but because Contorion is constantly reinventing itself.
- Continuous learning: Get further education in internal & external training, in our Management Academy, mentoring or via e-learning. You set the agenda.
- Health Offer: We want you to feel good and therefore subsidize the majority of a Gymondo (sport & fitness) or Headspace (meditation) subscription
- Kita cooperation: Thanks to our cooperation partner we can support you in your search for a Kita (daycare facility) for your child(ren)
- Cozy lounge: (soccer, playstation and table tennis will give you fresh ideas in between)
- Regular team events: (joint events brings us together)
- Flexible Working Hours & Home Office: (Adapt your working hours to your daily life)